Non-custodial software: TAGOJA Wallet is a non-custodial application. We do not hold customer funds and cannot reverse on-chain transactions.
Fiat-to-crypto purchases via Stripe Onramp: KYC/verification and payment processing are handled by Stripe. Refunds & disputes follow Stripe’s policies and applicable laws in your region. Once crypto is delivered on-chain, transactions are generally irreversible.
Contact: For support, email mickyko@tagoja.xyz. For billing disputes related to onramp, refer to your Stripe receipts and local regulations.
If you have any questions or concerns, contact us at support@tagoja.xyz & we will respond promptly.